Shipping policy

Shipping and production

Motorcycle Bazaar ships from Perth, Western Australia. Tracking details are emailed when an order is dispatched.

Ready-to-Ride products

In-stock clothing and riding gear is normally dispatched within 1–3 business days. Estimated carrier delivery times begin after dispatch and may vary by destination, public holidays and carrier delays.

Custom-made products

Custom Motorce suits, jackets and pants are made to order. Production normally takes approximately 4–6 weeks after your measurements, design and final specifications have been approved. The estimate does not begin on the payment date if measurements or design approval are still outstanding.

Complex artwork, delayed approvals, material availability or requested changes can extend production. We will contact you if we expect a material delay.

Shipping charges and delivery estimates

Available shipping methods, charges and any estimated delivery windows are shown at checkout before payment. Delivery estimates are not guaranteed and do not include custom production time.

Tracking

Where tracking is available, a dispatch confirmation with the tracking link will be sent to the email address used for the order. Tracking may take up to 24 hours to update after dispatch.

Addresses

Please check your delivery address before placing your order. Contact us as soon as possible if it is incorrect. Once a parcel has been dispatched, we may be unable to redirect it. Additional carrier charges caused by an incorrect or incomplete address may be payable by the customer.

International orders

If international shipping is offered at checkout, the recipient is responsible for any import duties, taxes or customs charges imposed by the destination country. International delivery times can be affected by customs processing.

Lost, delayed or damaged parcels

If tracking has not updated for an unusual period, or an item arrives damaged, contact us at sales@motorcyclebazaar.com with your order number. Keep the packaging and provide photographs where possible. We will work with the carrier and provide any remedy required under Australian Consumer Law.

Returns and alterations

Do not send a product back without contacting us first. Return shipping arrangements depend on whether the item is a Ready-to-Ride return, a customer-requested custom alteration, or a fault covered by Australian Consumer Law. See our Refund Policy for details.

Motorcycle Bazaar
Unit 2/138 Radium Street, Welshpool WA 6106
sales@motorcyclebazaar.com
0406 947 004